Privacy Policiy

All rights of kidvo.app domain name website (hereinafter referred to as “ Site ”) and “Kidvo” brand belong solely and exclusively to TUMAB Limited Şirketi (hereinafter referred to as “ Company or TUMAB ”). As TUMAB, the purpose of preparing this policy is to ensure that you receive a safe and complete service while using our site, products and/or services. TUMAB does not share the personal information transmitted to it by its members, business partners, electronically or otherwise, with third parties, except for the purposes and scope determined by the contracts it has made. Within the scope of this policy, the personal data of our members are completely covered by the Law No. 6698 on the Protection of Personal Data (“ Law ”.It is processed in accordance with ”). Our cookie policy and Clarification Text are an integral part of this Privacy Policy. You can check https://kidvo.app/sozlesmeler/cerez-politikasi for the cookie policy and https://kidvo.app/sozlesmeler/aydinletme-metni for the Clarification Text. We are here for you!

In order to ensure that your data is safe, please read this Policy until the end, which is prepared only for you.

This Privacy Policy defines:

  • Why we collect your personal data about you,
  • Which personal data we process,
  • Who can see your personal data,
  • The rights and options you have regarding your personal data,
  • How we protect your personal data

The Privacy Policy refers to the Product and/or Service that the Company, which we collectively refer to as the Service and/or Product, has presented to you as an Intermediary Service Provider; the Company’s Products and/or Services; It applies to the Products and/or Services you perform with the Consultants. We may periodically update this Privacy Policy by sending a new version to kidvo.app. If we make any material changes, we will notify you by posting a notice to the Service before the change takes effect, or by the means of notice you have shared and accepted. If we make material changes, we will notify you as required by applicable law by posting a notice on the Service before the changes take effect. If you continue to use the Service after the effective date,

Contact us

If you have questions about data protection or if you are going to make a request to resolve problems with your personal data, we recommend that you first contact us via the Whatsapp Support Line or the Contact Form in the Contact Us section so that we can respond to you faster.

For all your questions, 7 days a week between 09:00 – 23:59 working hours;

Who is TUMAB?

Kidvo, which we established with the idea that the best value that can be added to life is to raise a human being, is an online platform that provides 24/7 secure counseling services to parents in 11 different categories during the pre-pregnancy and post-pregnancy periods. The child development process, carried out by the expert staff in cooperation with the parents, will ensure that happy generations look to the future with hope.

As Kidvo, we have served thousands of families since the day we were founded. We continue to grow by serving more and more families every day.

Why Do We Care So Much About Your Privacy?

As TUMAB ANONİM ŞİRKETİ, it is a corporate structure that believes in the rule of law, abiding by the law and laws, especially Turkish legislation, aiming to display sensitive behavior especially towards our users and partners with whom we cooperate. In this direction, we pay attention to confidentiality, especially in our legal relations with our users and partners with whom we cooperate, in the meetings you have with the Consultants, and in the Intermediary Service Provider activity provided by the Company.

This privacy policy, in the capacity of the Company Intermediary Service Provider, in the Products and / or Services; the Company’s Products and/or Services; In the Products and/or Services you perform with the Consultants (“ Products and/or Services ”)”) explains how we collect and process your Personal Data, and the privacy issues in our legal relationship with our partners and users with whom we cooperate. The Products and/or Services are designed to collect, store and/or process data. TUMAB consists of various software components (web applications and sites, Kidvo Main Portal, KIDOMEET and Kidoblog. Our Products and/or Services will be provided using resources and servers located in various countries around the world, and while doing so, your software and information on your device will be accessible. Our Products and/or Services may access the websites and services of other companies that have their own privacy policies.

TUMAB is not responsible for the privacy practices of other companies, so we recommend that you read the privacy policies of those companies.

You can choose not to provide certain categories of personal data to TUMAB. However, if you choose not to provide such data to TUMAB, we may not be able to provide you with updates or full functionality of our services or respond to your questions.

Why Do We Collect Your Personal Data?

Your collected personal data may be processed by the Company for the following purposes, in accordance with the basic principles stipulated by the Law and within the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law:

  • To introduce the goods and services offered by our company, to get to know the members and to increase communication, to increase the image, to improve the products, services and communication, to prepare and send special promotions / promotions / campaigns and announcements to the customers, to make changes regarding the use of products and services and / or payment conditions. notification, customer survey, customer satisfaction applications and information, auditing, data analysis, research, statistical study, understanding trends, using in marketing and advertising services,
  • To carry out the necessary work by our relevant business units for the realization of commercial activities carried out by the company and to carry out the related business processes,
  • Planning and execution of the company’s commercial and/or business strategies,
  • Ensuring the legal, technical and commercial-occupational security of the Company and the related persons who have a business relationship with the Company,
  • To fulfill the obligations undertaken in accordance with the contracts we have concluded in accordance with the provisions of the relevant legislation, to fulfill the legal obligation and to use our rights arising from the current legislation,
  • To provide information to public officials on matters related to public safety upon request and in accordance with the legislation,
  • To be used as evidence in disputes that may arise,
  • To introduce the goods and services offered by our company, to get to know the members and to increase communication, to increase the image, to improve the products, services and communication, to prepare and send special promotions / promotions / campaigns and announcements to the customers, to make changes regarding the use of products and services and / or payment conditions. notification, customer survey, customer satisfaction applications and information, auditing, data analysis, research, statistical study, understanding trends, using in marketing and advertising services,
  • To carry out the necessary work by our relevant business units for the realization of commercial activities carried out by the company and to carry out the related business processes,
  • Planning and execution of the company’s commercial and/or business strategies,
  • Ensuring the legal, technical and commercial-occupational security of the Company and the related persons who have a business relationship with the Company,
  • To fulfill the obligations undertaken in accordance with the contracts we have concluded in accordance with the provisions of the relevant legislation, to fulfill the legal obligation and to use our rights arising from the current legislation,
  • To provide information to public officials on matters related to public safety upon request and in accordance with the legislation,
  • To be used as evidence in disputes that may arise.

We also use your data for different business purposes in order to provide you with a better Product and/or Service experience and to ensure the operation of our Products and/or Services. In order to implement the Membership relationship between us in a healthy way, we process the necessary data for:

  • Creating accounts and enabling you to pay for meetings with our Consultants and to benefit from our Products and/or Services
  • Managing the Service
  • Verifying and confirming payments
  • To provide and deliver the Products and/or Services you have requested
  • To send you Service-related notices
  • To make the Product and/or Service more suitable for conscious parents/users of the Products and/or Services (hereinafter referred to as ” Kidoveyn “) who acquire the Product and/or Services by TUMAB .

In addition, it is in our legitimate interest to collect and process the necessary data for the following in order to provide a great Product and/or Service to you, our valued Kidovians:

  • Updating and improving kidovey profiles
  • Updating and improving advisor profiles
  • Developing and improving the Product and/or Service experience
  • Managing our relations with you
  • Offering social features as part of the Product and/or Service
  • Customizing your Product and/or Service experience
  • Respond to your comments and questions and provide support
  • To present you offers as TUMAB on Products and/or Services as well as other Kidvo E-bulletins and services
  • To send you relevant information such as updates, security alerts and support messages
  • To enable you to communicate with other Advisors
  • To show personalized ads.

In order to show you personalized advertisements on our Products and/or Services as well as elsewhere (including by email), it is in our legitimate interest to process data necessary for:

  • Monitoring the content you access in connection with the Service and your online behavior
  • To deliver, aim and improve our advertising and the Product and/or Service
  • To ensure the service remains safe and fair

See the “Your Rights and Choices” section below for information on how to opt out of receiving personalized ads.

It is our first priority to create equal conditions among all our Kidoveyrs during the Product and/or Service. For more information on the Acceptable Terms of Use, take a look at the TUMAB Distance Sales Agreement available at https://kidvo.app/sozlesmeler/mesafeli-satis-contract.

In order to ensure that the Service and its social features remain secure and fair, to combat fraud, and to ensure acceptable use by other means, it is in our legitimate interest to process data necessary to:

  • Analyze and monitor the use of the Product and/or Service and its social features
  • Automatically or manually rationalize conversations
  • Taking appropriate action against members who cheat or behave inappropriately
  • To analyse, profile and categorize.

In all of the above cases, we may analyze the collected data, use it for profiling and categorize it.

If you give your consent, we may also process your data for other purposes with your consent.

Which Data Do We Process?

First of all, we would like to point out that our only concern is to get to know you better and to create an accurate profile for this. As TUMAB, we would like to inform you that we detect and use your IP addresses when necessary. Your IP addresses may also be used to identify you in a general way and to collect comprehensive demographic information.

Users are required to provide certain personal information about themselves (such as name-surname, telephone, address or e-mail addresses) to the Company by filling out various forms on the Membership or Site and voting. In this context, your main processed data are;

Data Types examples
ID information Name surname…
Kidovin Information Name or tag, password
Information Profile Profile photo etc. customizations
Contact information Phone-Address…
Financial Information Credit card information
User Information
Location Information IP Address…
Behavior/ Profile Information Product reviews, our social media links, cookie information.

Pursuant to Article 7 of the Personal Data Protection Law, the data that has been irreversibly anonymized will not be considered as personal data in accordance with the provisions of the aforementioned law, and the processing activities regarding this data will be carried out without being bound by the provisions of this Policy.

Other data you choose to give us;

Data Types examples
Our payment service providers Collects your payment information in connection with all payment transactions.

Data we collect automatically;

Data Types examples
Your membership information Name or tag, password,
Your IP address and mobile device identifiers Your device or ad ID
Data about your device Device name and operating system, browser type and language, internet service provider and phone operator
Data we collect with cookies and similar technologies How long you have been on the Site, which pages of the Site you have visited
Approximate location data,
Information on the Product and/or Service Number of sessions you have received, Consultant information you prefer, Product and/or Service information purchased

Data we collect through our business partners;

Data Types examples
demographic data To determine the non-sensitive location of your IP address
Anti-fraud data
Data from payment service providers Payment verification data
Data for advertising or analytics so we can better serve you Surveys
Approximate location data,
Information on the Product and/or Service Number of sessions you have received, Consultant information you prefer, Product and/or Service information purchased

Personal data collected for the above-mentioned legal reasons can be processed and transferred for the purposes specified in Article 5 of the Law No. 6698 and this Privacy Policy. We would like to reiterate that it is not possible for us to process and transfer your data for any reason other than these purposes.

Do We Transfer Your Personal Data?

Information requested by TUMAB and/or information provided by the user and/or information about transactions made through the Site; It can be used by TUMAB and its collaborators, including Consultants, in various statistical evaluations, database creation and market research without disclosing the identity of the members and the user, outside the scope and purposes determined by the agreements with TUMAB members and users. If you do not want e-mails sent from [email protected] to be sent to you, you can easily unsubscribe from the e-mail sending list by sending an e-mail to [email protected].

TUMAB may link to other sites within the Site. TUMAB does not bear any responsibility for the privacy practices and contents of the sites accessed via the link.

Personal data can be shared with TUMAB officials, shareholders, business partners, suppliers, legally authorized public institutions and organizations and legally authorized private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, limited to these purposes, It can be transferred abroad within the framework of the procedural principles indicated in .9 and the decisions of the Personal Data Protection Board. TUMAB will not disclose any personal interests to companies and third parties that TUMAB is not in cooperation with, unless otherwise stated in this Privacy Policy. In the limited cases specified below, TUMAB may disclose the information of users to third parties, except for the provisions of this “Privacy Policy”. To count these situations as a limitation, they are as follows;

A. Laws, Decrees, Regulations etc. enacted and in force by the competent legal authorities. complying with the obligations imposed by the rules of law, such as;
B. Fulfilling and putting into practice the agreements made with Kidvo members and users;
C. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority, and
D. In cases where it is necessary to provide information to protect the rights or security of users.

Where Your Data Is Transferred:

Company/Institution Our Service/Reason
PayTR Payment and Electronic Money Institution Inc. Intermediary payment institution

Who Can Access Your Personal Data?

Your personal data is not transferred abroad. However, your data may be accessed by other parties outside of the EBA in the following cases:

Other users;

Social features are a central component of our Products and/or Services. You can communicate with other users on our forum page, on our evaluation/comment page, for example, you can comment and interact with our Consultants, the images related to our Products and/or Services.

Our consultants;

Our consultants can see your profile data and read the messages you send. However, our Consultants cannot see your contact information. They can only view your personal information in line with your Profile Information. TUMAB has no responsibility for the data transferred due to the fact that the Profile Information is in line with your personal information, since the personal data has been made public. The meetings with the consultants are completely confidential and are not processed by TUMAB.

Our service providers

TUMAB has suppliers who help us provide the Product and/or Service. These suppliers only process your data in accordance with and in accordance with EBA instructions for the purpose of providing the Product and/or Service and performing tasks (advertising, analytics and fraud prevention).

Other companies and public authorities.

In order to verify payments (with payment providers such as PayTR) and to combat fraud and illegal activity, we may process and share data with other companies and organizations and provide the data to public authorities in case of legal requests.

We may also disclose your data, subject to your consent, to comply with the law or to protect personal rights, property, or the safety of us, our Kids or others.

Advertising and Social Media partners.

Service; It includes features such as social media interaction tools from our partners, features offered through interface program applications or software development kits. These partners can access and use your data in accordance with their privacy policies.

To learn more about the data processing practices of these partners, we recommend that you review their privacy policies. These partners may access data about your activities and your device (e.g., your IP address, mobile identifiers, page(s) you visit, your location, time). We may also share the data we collect about you in combination with third-party advertising partners. These advertising partners may use this data (and similar data collected from other services) to serve you targeted advertising when you visit third-party services within their networks. These partners may act in accordance with their own privacy policies. This practice is often referred to as “interest-based advertising” or “online behavioral advertising.”

International data transfers

If you want to benefit from our Products and/or Services through International Consultants, your personal data may need to be shared, such as meeting requests and appointment process. As different countries may have different data protection laws than your country, we take steps to ensure that appropriate measures are in place to protect your data as described in this Privacy Policy. Appropriate measures we can use include standard contractual clauses and other legal measures approved by the EU Commission.

You Are Protected With Us!

To keep your personal information strictly private and confidential; We undertake to consider this a confidentiality obligation and to take all necessary precautions and show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. Although TUMAB has taken the necessary information security measures, TUMAB will not have any responsibility in case your confidential information is damaged or in the hands of third parties as a result of attacks on the Site and the system.

TUMAB can obtain information about users and their use of the Site by using cookies. Said cookies are small text files that a website sends to the user’s browser to be stored in the main memory. A technical communication file facilitates the use of the Internet by storing status and preferences about a website. In short, the server remembers your preferences the next time you use it. Cookies, how many people use a website; It can be used to obtain statistical information about the purpose, how many times a person visits the website and how long he or she stays on the website. It also helps to dynamically generate permission marketing messages and content from user pages specially designed for users. Cookies, It is not created to retrieve data or any other personal information from main memory or users’ e-mail address. Although the use of cookies is not mandatory, users can change their browser settings so that cookies are not received or a warning is given if cookies are processed.

Which Cookies Do We Use?

We use cookies and similar technologies to analyze, serve targeted ads and prevent fraud. Cookies and similar technologies allow us and our partners to record your preferences and track your activities within the Product and/or Service. Please note that our partners may act in accordance with their own privacy policies.

With these processes, we aim to: detect and prevent fraud; enable users to use the Product and/or Service on one device and then continue seamlessly on another device from where they left off; analytics, personalization and attribution; limit the number of times the same ad is shown to the user on all known or predicted devices; and/or to serve personalized ads on devices with data obtained from browser models on all devices.

For more information https://www. Visit https://kidvo.app/sozlesmeler/cerez-politikasi. You can disable cookies through your browser settings, but in this case some features of the Product and/or Service may not work properly.

Mandatory Cookies These cookies are mandatory and cannot be removed from TUMAB Limited Şirketi website. Persistent cookies remind visitors of their preferences and are stored on your computer or phone via the browser.
Preference Cookies These cookies allow you to personalize the services offered on our site by remembering your preferences and choices on the site and application.
Social Media Cookies These cookies allow the collection of information about your use of social media.
Performance and Analytics Cookies Thanks to these cookies, we can improve your use of our site and applications and the services we provide to you by analyzing performance.
Targeting or Advertising Cookies Such cookies are used to identify and profile users, target advertising and marketing activities, and customize content.

Your Rights and Options

Within the scope of TUMAB, you can create an E-Newsletter Subscription to receive E-Newsletter e-mails.

You can also choose not to receive an e-newsletter Subscription. You can opt out of receiving e-newsletter e-mails from us by following the instructions in the aforementioned communications. Please note that you may continue to receive non-marketing communications about matters such as the Service, the Terms of Service, or this Privacy Policy.

You also have the right to correct or delete your data, object to the way we use and share your data, and restrict the way we share your data. You can withdraw your consent at any time.

We respond to all requests within a reasonable time. If you have an unresolved privacy or data usage question that we have not yet addressed to your satisfaction, you can contact [email protected] for unresolved complaints.

If you wish to exercise any of your rights as a data subject, please use the support options specified in the “Contact Us” section above. All requests are responded to in accordance with applicable laws. To protect your privacy, we may ask you for shopping invoice or other account information before fulfilling your request, ask you to link your email address with your membership account, or add additional steps to verify your identity by asking you about your activities on our Services.

How Do We Protect Your Data?

Continuously develops and implements administrative, technical and physical security measures to protect your data from unauthorized access, loss, improper use or modification to ensure a secure Product and/or Service experience; this is how we provide security measures.

We retain your data for as long as your account is active or as necessary to provide you with the Product and/or Service. For example, we may periodically de-identify unused Kidoveyn accounts and regularly search for and de-identify non-essential data. Please note that if you request us to remove your personal data, we will retain your data for as long as necessary for our legitimate business interests, such as meeting our local obligations, resolving disputes and enforcing our agreements.

Parents specific information

We do not knowingly collect Personal Data from your children. However, as per Company policy, the law is complied with when the law requires parental or guardian consent before collecting, using or disclosing children’s Personal Data. We are committed to protecting children’s privacy needs and strongly encourage parents and guardians to be active in their children’s online activities and interests. Protecting children’s online privacy is very important to us. In general, it does not knowingly collect personal data of children, except as specified in the following paragraph.

Protecting children’s online privacy is very important to us. As can be clearly seen in the Membership Agreement, individuals under the age of 18 cannot benefit from our Products and/or Services.

If you are a parent or guardian of a child and would like to review or have the personal data collected from your child changed or deleted, you can contact us. If we become aware that the child has provided us with personal data despite the above-mentioned conditions, all personal data collected except for a legal obligation to keep this data will be deleted and the child’s account will be terminated and/or converted into a minor-friendly experience as appropriate.

If a parent or guardian learns that their child has provided us with Personal Data without their consent, please contact us at [email protected]. If we learn that a child has provided us with Personal Data, we will delete that data from our files.

If you want to review the collected personal data or have this information changed or deleted, you can contact us as stated above. If we realize that personal data is being processed despite the above-mentioned conditions, all personal data collected except for a legal obligation to keep this data will be deleted and the account will be terminated.

Our Updates

TUMAB may unilaterally change the provisions of this Privacy Policy at any time by publishing it on the Site. The provisions of the Privacy Policy that TUMAB has made come into force as of the date of their publication on the Site.